How we work with you
Two clear ways to engage Alvestre on Orderful and NetSuite — whether you need fast help when something breaks, or a defined program of work with milestones and deliverables.
Pay only when you need us — no retainers required to get started.
On-Demand is built for teams that want expert Orderful and NetSuite help without committing to a long contract. You open a request, we work the issue, and you see exactly how time was spent.
There are no upfront fees and no monthly minimum. You are billed only for active working time spent resolving your requests — not for idle time or internal overhead. We provide clear time logs so finance and IT can reconcile work to outcomes.
For structured work and major improvements — full scopes from start to finish.
When you need more than quick fixes, Custom Services gives you a structured engagement: discovery, documented scope, managed testing windows, and delivery you can hand to operations with confidence.
Custom Services usually involves deeper investigation, coordination with multiple partners, test cycles, and accountability for outcomes across a broader slice of your stack. The $130/hour rate reflects that complexity while staying transparent — you still get the same honest time tracking as On-Demand.